Exploring the World-Class Innovations of DEWA Dubai


Introducing DEWA Dubai – Learn about the mission and vision of Dubai Electricity and Water Authority

In the bustling city of Dubai, where innovation and progress are at the forefront, the Dubai Electricity and Water Authority (DEWA) stands as a beacon of excellence and sustainability. DEWA is not just a mere utility provider; it is an organization with a profound mission and a bold vision.

At the heart of DEWA’s mission is the commitment to power the city of Dubai with reliable and efficient electricity and water services. DEWA understands that electricity and water are the lifeblood of any thriving community, and it takes this responsibility seriously. By ensuring uninterrupted power supply and clean water resources, DEWA plays a crucial role in supporting the city’s rapid growth and development.

But DEWA’s vision extends far beyond meeting the immediate needs of Dubai. It envisions a future that is sustainable, environmentally friendly, and powered by renewable energy sources.

With a steadfast dedication to sustainability, DEWA has been at the forefront of promoting renewable energy initiatives and driving the transition towards a low-carbon economy. Through the implementation of solar power plants, wind farms, and other renewable energy projects, DEWA is paving the way for a greener and more sustainable tomorrow.

DEWA’s vision also encompasses the integration of advanced technologies and smart grids to optimize energy and water consumption. By embracing digital transformation, DEWA aims to empower customers with the tools and information necessary to make informed choices about their energy usage, ultimately promoting energy efficiency and conservation.

Moreover, DEWA’s commitment to innovation extends to every aspect of its operations. From leveraging artificial intelligence and data analytics to enhance performance and reliability to exploring new technologies and research collaborations, DEWA continually seeks innovative solutions that will shape the future of energy and water management.

In conclusion, DEWA Dubai is not just an electricity and water authority; it is a visionary organization that is revolutionizing the way we think about energy, sustainability, and innovation. With a mission to power the city and a vision for a greener future, DEWA is driving Dubai towards a sustainable tomorrow, where reliable services, renewable energy, and cutting-edge technologies come together to create a thriving and environmentally conscious community.

The Power Behind World-class Innovations – Discover how DEWA uses innovative solutions to meet its goals

DEWA announces net profit of Dhs3.30bn for H1 2022

In the fast-paced world of energy and water management, the Dubai Electricity and Water Authority (DEWA) stands as a shining example of how innovation can drive remarkable achievements. DEWA’s commitment to excellence is not limited to providing reliable services but extends to pioneering groundbreaking solutions that shape the industry.

At the core of DEWA’s approach lies a relentless pursuit of innovation. By harnessing cutting-edge technologies, DEWA has revolutionized the way electricity and water are produced, distributed, and consumed. Through its forward-thinking initiatives, DEWA has set new benchmarks in efficiency, sustainability, and customer empowerment.

DEWA’s innovation journey encompasses various areas, starting with the integration of smart grids. By leveraging advanced metering systems, real-time data analytics, and intelligent distribution networks, DEWA has created a sophisticated infrastructure that optimizes energy flow, minimizes losses, and improves overall reliability. These smart grids not only ensure uninterrupted power supply but also empower customers with real-time insights, enabling them to manage their energy consumption effectively.

Furthermore, DEWA is actively engaged in driving the adoption of renewable energy sources. By embracing solar, wind, and other sustainable technologies, DEWA has successfully diversified its energy mix, reducing dependency on fossil fuels and decreasing carbon emissions.

The iconic Mohammed bin Rashid Al Maktoum Solar Park, one of the largest solar parks in the world, is a testament to DEWA’s commitment to clean energy generation. Through constant innovation and optimization, DEWA continues to push the boundaries of renewable energy integration, making Dubai a global leader in sustainable practices.

DEWA’s innovative spirit extends beyond technology and encompasses a culture of continuous improvement and collaboration. By fostering partnerships with leading research institutions, industry experts, and startups, DEWA remains at the forefront of emerging trends and breakthrough innovations. This collaborative approach enables DEWA to tap into diverse perspectives, exchange knowledge, and explore groundbreaking solutions to address evolving challenges.

Pioneering Sustainability Initiatives – Uncover DEWA’s major sustainability initiatives, such as its Clean Energy Strategy

In the pursuit of a greener and more sustainable future, the Dubai Electricity and Water Authority (DEWA) has emerged as a trailblazer, spearheading a range of groundbreaking sustainability initiatives.

At the forefront of these efforts is DEWA’s ambitious Clean Energy Strategy, which showcases its unwavering commitment to reducing carbon emissions, promoting renewable energy, and fostering a culture of environmental stewardship.

DEWA’s Clean Energy Strategy encompasses several key pillars that work together to transform Dubai’s energy landscape. One of the prominent components is the diversification of the energy mix through the integration of renewable sources.

DEWA has set ambitious targets to increase the share of clean energy in Dubai’s total power generation capacity. The iconic Mohammed bin Rashid Al Maktoum Solar Park serves as the cornerstone of this strategy, featuring state-of-the-art solar technologies and contributing significantly to Dubai’s clean energy goals.

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Another vital aspect of DEWA’s sustainability initiatives is energy efficiency. DEWA recognizes that optimizing energy consumption is as important as generating clean energy.

Through innovative programs, DEWA encourages consumers to adopt energy-efficient practices and technologies, ultimately reducing the overall energy demand and environmental footprint. By implementing smart grids, advanced metering systems, and demand-side management initiatives, DEWA empowers customers to actively participate in conserving energy and contributing to a more sustainable society.

Water conservation is also a key focus for DEWA. Recognizing the importance of this precious resource, DEWA has implemented various measures to enhance water efficiency, minimize wastage, and promote responsible water consumption practices.

By leveraging advanced technologies, such as smart irrigation systems and leak detection mechanisms, DEWA ensures the sustainable management of water resources, supporting Dubai’s vision of becoming a water-sustainable city.

DEWA’s sustainability initiatives extend beyond its operational boundaries and encompass community engagement and awareness. The authority actively collaborates with governmental bodies, educational institutions, and community organizations to promote sustainability, raise environmental awareness, and drive behavioral change. Through educational campaigns, workshops, and outreach programs, DEWA aims to empower individuals and organizations to embrace sustainable practices and make a positive impact on the environment.

In conclusion, DEWA’s pioneering sustainability initiatives, including its Clean Energy Strategy, demonstrate its dedication to building a sustainable future. By embracing renewable energy, promoting energy efficiency, and advocating responsible water consumption, DEWA sets an exemplary standard for sustainable development. Through its holistic approach and collaborative efforts, DEWA inspires individuals, communities, and industries to actively contribute to a greener and more sustainable Dubai.

Striving Toward a Greener Future – Explore DEWA’s initiatives for addressing climate change, including renewable energy projects and electric vehicle charging networks

In the face of the global climate crisis, the Dubai Electricity and Water Authority (DEWA) has taken decisive action to mitigate its environmental impact and drive the transition to a greener future.

Through a range of innovative initiatives, DEWA has become a driving force in addressing climate change and promoting sustainable practices. Two major endeavors that exemplify DEWA’s commitment are its renewable energy projects and the establishment of electric vehicle (EV) charging networks.

DEWA’s ambitious renewable energy projects have propelled Dubai to the forefront of clean energy innovation. The iconic Mohammed bin Rashid Al Maktoum Solar Park, a symbol of DEWA’s dedication to renewable energy, has set new benchmarks in solar power generation.

The park’s cutting-edge technologies, including solar panels and concentrated solar power, harness the abundant sunlight of the region to produce clean and sustainable electricity. The park’s continuous expansion and ambitious targets highlight DEWA’s commitment to reducing carbon emissions and meeting Dubai’s growing energy demands with renewable sources.

In parallel, DEWA has recognized the importance of transitioning the transportation sector to electric vehicles as a key solution to combatting climate change. DEWA has established a comprehensive EV charging infrastructure across Dubai, ensuring convenient access to charging stations for EV owners.

This extensive network of charging points, strategically placed in public areas, residential communities, and commercial establishments, encourages the adoption of electric vehicles by eliminating concerns about range anxiety and providing a reliable charging infrastructure. DEWA’s EV initiatives align with Dubai’s vision of becoming a smart and sustainable city, reducing carbon emissions from transportation and promoting cleaner and greener mobility options.

DEWA’s commitment to addressing climate change goes beyond infrastructure development. The authority actively participates in global sustainability forums, collaborates with international organizations, and supports research and development in renewable energy and clean technologies. DEWA leverages these partnerships to stay at the forefront of innovative solutions, exchange best practices, and contribute to the global efforts to combat climate change.

In conclusion, DEWA’s initiatives for addressing climate change through renewable energy projects and EV charging networks demonstrate its unwavering commitment to building a greener future.

By investing in clean energy, promoting electric mobility, and fostering collaborations, DEWA plays a pivotal role in mitigating climate change impacts and paving the way for a sustainable and low-carbon future. With its innovative approach and dedication to environmental stewardship, DEWA sets an inspiring example for other organizations and communities worldwide.

Transforming the Energy Landscape – Examine how DEWA is transforming the energy sector with smart grid technology and smart metering systems

In an era of rapid technological advancements, the Dubai Electricity and Water Authority (DEWA) has emerged as a trailblazer in transforming the energy sector. Central to this transformation is DEWA’s adoption of smart grid technology and smart metering systems, which have revolutionized the way electricity is generated, distributed, and consumed.

DEWA’s implementation of smart grid technology represents a paradigm shift in the energy landscape. By integrating advanced sensors, communication networks, and real-time data analytics, DEWA has created an intelligent and interconnected energy infrastructure.

This enables seamless monitoring and control of the entire electricity grid, optimizing energy flow, and enhancing system reliability. Smart grids allow for efficient distribution of power, quick identification and response to outages, and the ability to balance demand and supply in real-time. These advancements not only improve service reliability for customers but also contribute to the overall efficiency and sustainability of the energy sector.

Complementing smart grid technology, DEWA has deployed smart metering systems throughout Dubai. Smart meters provide consumers with detailed and real-time information about their energy consumption, empowering them to make informed decisions and actively participate in energy conservation.

With smart meters, customers can monitor their usage patterns, identify energy-saving opportunities, and adjust their behaviors accordingly. This level of transparency and control helps customers reduce their energy consumption and contribute to a more sustainable future.

Furthermore, smart metering systems enable DEWA to accurately measure and bill electricity usage, eliminating estimation errors and promoting fair and efficient billing practices.

DEWA’s transformation of the energy sector goes beyond technological advancements. The authority actively promotes customer engagement and awareness through various initiatives.

DEWA provides energy consumption reports, energy-saving tips, and personalized insights to customers, encouraging them to adopt sustainable practices. Additionally, DEWA conducts educational campaigns, workshops, and community outreach programs to raise awareness about the benefits of smart grids and smart metering systems, fostering a culture of energy efficiency and conservation.

In conclusion, DEWA’s adoption of smart grid technology and smart metering systems has brought about a transformative shift in the energy sector. By leveraging real-time data, intelligent infrastructure, and customer empowerment, DEWA is revolutionizing the way electricity is managed and consumed.

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Through the implementation of these advanced technologies and the promotion of customer awareness, DEWA sets a remarkable example of how innovation and engagement can drive sustainable energy practices. As DEWA continues to lead the way, the energy landscape is being reshaped, paving the path towards a more efficient, reliable, and environmentally conscious future.

Achieving Positive Social Impact – Discover the positive social outcomes of DEWA’s efforts, such as improved access to electricity for remote communities

Beyond its role as a leading electricity and water authority, the Dubai Electricity and Water Authority (DEWA) has made significant strides in achieving positive social impact through its initiatives. One notable outcome of DEWA’s efforts is the improved access to electricity for remote communities, leading to transformative changes in the lives of individuals and communities.

DEWA recognizes that access to reliable electricity is essential for economic development, social well-being, and overall quality of life. In line with this understanding, DEWA has implemented initiatives to extend electricity infrastructure to remote and underserved areas.

By bringing electricity to these communities, DEWA has enabled opportunities for education, healthcare, communication, and entrepreneurship. Schools and healthcare facilities can now operate effectively, enabling children to access quality education and communities to receive proper medical care.

Moreover, the availability of electricity facilitates the use of modern communication tools, connecting remote communities to the wider world and promoting social inclusion.

In addition to expanding access, DEWA’s efforts have also contributed to enhancing energy affordability for disadvantaged communities.

By leveraging renewable energy sources and promoting energy efficiency, DEWA has been able to reduce the cost of electricity, making it more accessible to lower-income households.

This has a direct positive impact on the financial well-being of these communities, freeing up resources for other essential needs and empowering individuals to improve their overall standard of living.

DEWA’s commitment to social impact extends beyond electricity provision. The authority actively engages in corporate social responsibility initiatives, community development programs, and philanthropic activities.

DEWA collaborates with various stakeholders, including government entities and non-profit organizations, to address social challenges, support vulnerable groups, and promote sustainable development. These efforts focus on areas such as education, healthcare, environmental conservation, and social welfare, aiming to uplift communities and create a positive and inclusive society.


In conclusion, the Dubai Electricity and Water Authority (DEWA) plays a vital role in providing reliable and sustainable electricity and water services to residents and businesses in Dubai. With a strong commitment to innovation, DEWA has implemented various initiatives to achieve its mission and vision.

These include embracing clean energy strategies, addressing climate change through renewable energy projects and electric vehicle charging networks, and transforming the energy sector with smart grid technology and smart metering systems. DEWA’s efforts extend beyond providing essential services, as they actively work towards achieving positive social impact, such as improving access to electricity for remote communities and supporting sustainability initiatives.

DEWA’s commitment to excellence and its focus on customer satisfaction have solidified its position as a leading authority in the region. As Dubai continues to grow, DEWA’s efforts will contribute to a greener, more sustainable, and prosperous future for all.

What is Ejari number for DEWA?

The Ejari number is a unique identifier assigned to a tenancy contract registered with the Ejari system in Dubai. It is used to validate the legality and authenticity of the tenancy agreement.

While DEWA (Dubai Electricity and Water Authority) does not have a specific Ejari number, they require customers to provide a valid Ejari certificate for the property when registering for DEWA services. The Ejari number is mentioned on the Ejari certificate itself, which is obtained through the online Ejari system managed by the Real Estate Regulatory Agency (RERA).

This number serves as proof of the registered tenancy contract and is necessary for the proper registration and provision of DEWA services to the property.

Can I pay DEWA with international card?

Yes, it is possible to pay DEWA (Dubai Electricity and Water Authority) bills with an international card. DEWA provides various payment methods, including online platforms and mobile applications, which often accept international credit or debit cards.

When making an online payment, you will typically be prompted to enter your card details, including the card number, expiry date, and security code.

It is important to ensure that your international card is enabled for online transactions and supports international payments. Additionally, some international cards may have foreign transaction fees, so it is advisable to check with your card issuer for any applicable fees or restrictions before making a payment to DEWA.

Can DEWA disconnect?

Yes, DEWA (Dubai Electricity and Water Authority) has the authority to disconnect services in certain circumstances. DEWA can disconnect electricity and water services if customers fail to pay their bills within the specified timeframe or violate DEWA's terms and conditions.

However, DEWA follows a process before resorting to disconnection. This process typically involves issuing reminders, notifications, and warnings to customers with outstanding bills or violations.

DEWA provides customers with sufficient time to settle their dues or rectify any violations before taking the step of disconnection. It is important for customers to promptly address any payment issues or violations to avoid disconnection and ensure uninterrupted access to DEWA services.

How much is DEWA reconnection fee?

The DEWA (Dubai Electricity and Water Authority) reconnection fee can vary depending on the specific circumstances and the reason for disconnection.

DEWA may charge a reconnection fee to cover the costs associated with the disconnection and subsequent reconnection of services. The exact amount of the reconnection fee is determined by DEWA's policies and can be subject to change.

It is advisable to contact DEWA's customer service or refer to their official website for the most accurate and up-to-date information regarding reconnection fees. They will be able to provide you with the specific details and any applicable charges based on your situation.

What is the minimum charge for DEWA?

The minimum charge for DEWA (Dubai Electricity and Water Authority) depends on the type of property and the category of service. As of my knowledge cutoff in September 2021, for residential properties, DEWA applies a minimum charge known as the "Electricity Connection Fee" or "Water Connection Fee," which varies depending on the property size and category.

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For example, in most cases, the minimum electricity connection fee for apartments is AED 110 per month, and the minimum water connection fee is AED 45 per month. These charges ensure a basic allocation of electricity and water services even if consumption is minimal.

It is advisable to refer to DEWA's official website or contact their customer service for the most accurate and up-to-date information regarding the current minimum charges applicable to your specific situation.

Who pays DEWA housing fee?

The DEWA (Dubai Electricity and Water Authority) housing fee is typically paid by the tenant or resident of a property. The housing fee is a monthly charge added to the DEWA bill and is calculated based on a percentage of the annual rent of the property.

It is the responsibility of the tenant to settle the housing fee along with other charges mentioned on the DEWA bill. The housing fee contributes to the overall maintenance and development of the infrastructure in Dubai, including roads, parks, and other public amenities.

Landlords may include the housing fee as part of the total rent amount, but ultimately, it is the tenant who pays the fee as part of their regular DEWA bill payments.

How much does it cost to cancel DEWA?

The cost of canceling DEWA (Dubai Electricity and Water Authority) services can vary depending on individual circumstances and contractual obligations.

DEWA typically requires customers to settle any outstanding bills, fees, and charges before initiating the cancellation process. Additionally, there may be administrative fees associated with the cancellation of services.

These fees are subject to DEWA's policies and can vary based on factors such as the type of property, the duration of the contract, and any contractual obligations. It is advisable to contact DEWA's customer service or refer to their official website for accurate information regarding the specific costs and procedures involved in canceling DEWA services.

Can I register DEWA without Ejari?

No, you cannot register DEWA (Dubai Electricity and Water Authority) services without Ejari. Ejari is a mandatory requirement for DEWA registration in Dubai.

Ejari is an online system that registers tenancy contracts and is overseen by the Real Estate Regulatory Agency (RERA). It ensures transparency and legality of tenancy agreements.

DEWA requires a valid Ejari certificate as proof of tenancy for the property where the services will be provided. Without Ejari, DEWA will not be able to complete the registration process.

It is important to have a valid and registered tenancy contract to proceed with DEWA registration and ensure the legal and proper provision of electricity and water services.

Does DEWA work on Sunday?

Yes, DEWA (Dubai Electricity and Water Authority) operates on Sundays. DEWA follows a standard working week from Sunday to Thursday, in alignment with the typical business week in the United Arab Emirates.

Their customer service centers, administrative offices, and other departments are open and accessible to customers on Sundays, along with the rest of the working days.

This allows customers to make inquiries, conduct transactions, report issues, and seek assistance from DEWA's various services. It is advisable to check DEWA's official website or contact their customer service for specific working hours and any updates regarding their operational schedule.

How often do you pay DEWA?

DEWA (Dubai Electricity and Water Authority) bills are typically issued on a monthly basis. As a customer, you are expected to pay your DEWA bill every month, reflecting your consumption of electricity and water services during that period.

The billing cycle is generally consistent, and DEWA provides various payment methods to facilitate convenient and timely payments. It is important to note that prompt payment is crucial to avoid any late payment penalties or disruptions to your services.

Regular and timely payments ensure the continuity of your DEWA services and help maintain a good standing with the authority.

How much is the average DEWA bill per month?

The average DEWA (Dubai Electricity and Water Authority) bill per month can vary depending on several factors, including the size of the property, the number of occupants, and the level of energy and water consumption.

Additionally, factors such as the usage of air conditioning, appliances, and water-consuming amenities can impact the bill amount. On average, residential DEWA bills can range from AED 500 to AED 1,500 per month.

However, it is important to note that these figures are approximate and can differ based on individual usage patterns and tariff rates. To get an accurate estimate, it is advisable to review your specific consumption and billing details provided by DEWA.

Do you pay DEWA monthly?

As an AI language model, I don't have the capability to pay bills or access personal financial information, including the ability to pay DEWA (Dubai Electricity and Water Authority) bills. I provide information and assist with answering questions to the best of my knowledge and abilities.

To pay your DEWA bill, you can use various payment methods provided by DEWA, such as online payment platforms, mobile applications, bank transfers, or visiting DEWA's customer service centers or authorized payment channels.

It is recommended to refer to DEWA's official website or contact their customer service for accurate and up-to-date information regarding bill payments.

How many days DEWA will disconnect?

The disconnection policy of DEWA (Dubai Electricity and Water Authority) can vary depending on specific circumstances and factors. Typically, DEWA follows a process that includes several stages before a disconnection occurs.

These stages involve issuing reminders, notifications, and warnings to customers who have outstanding bills or are in violation of the terms and conditions. The duration between the initial notices and the actual disconnection can range from a few days to several weeks, allowing customers ample time to resolve the issue.

It is important for customers to promptly address any outstanding payments or violations to avoid disconnection and ensure uninterrupted access to electricity and water services.

How long does it take for DEWA to be activated?

The activation process for DEWA (Dubai Electricity and Water Authority) services typically takes a few business days to complete. Once all the necessary documentation and requirements are submitted, DEWA initiates the process of activating the electricity and water connections.

This includes verifying the submitted information, conducting necessary inspections, and configuring the meters and infrastructure. The exact duration can vary depending on factors such as the location of the premises, the complexity of the installation, and the workload of DEWA.

However, in most cases, customers can expect their DEWA services to be activated within a timeframe of approximately three to five business days.

Can you transfer DEWA to another person?

Yes, it is possible to transfer DEWA (Dubai Electricity and Water Authority) services to another person. DEWA allows the transfer of services from one account holder to another, provided that the necessary procedures and requirements are fulfilled.

The process generally involves submitting a transfer request, along with relevant documents, to DEWA's customer service center.

These documents typically include a completed transfer form, identification documents of both parties involved, proof of property ownership or tenancy agreement, and any other supporting documents as specified by DEWA. Once the transfer request is processed and approved, the services can be transferred to the new account holder, ensuring a seamless transition of DEWA services between individuals.



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