Banking & Finance

How to use ADCB touchpoints?

how to use adcb touchpoints

Welcome to ADCB, your trusted partner for all your banking needs. We understand the importance of rewards and benefits when it comes to maximizing your banking experience. In this comprehensive guide, we will walk you through the process of redeeming TouchPoints, our exclusive loyalty program, ensuring you get the most out of your accumulated points. With our step-by-step instructions and valuable insights, you’ll be able to redeem your TouchPoints seamlessly and efficiently.

Understanding ADCB TouchPoints

Before we dive into the redemption process, let’s take a moment to familiarize ourselves with TouchPoints and how they work. TouchPoints are a unique rewards program offered by ADCB, designed to provide you with exciting benefits and exclusive offers. Every time you use your eligible ADCB credit or debit card for purchases, you earn TouchPoints.

You can also redeem by Visiting ADCB Touch Points Redemption Partners.

Step 1: Logging into your ADCB Account

To begin the redemption process, the first step is to log into your ADCB online banking account. If you don’t have an account yet, you can easily sign up for one on our website. Once you’re logged in, navigate to the rewards section or the TouchPoints redemption page.

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Step 2: Exploring the TouchPoints Redemption Options

Once you’ve accessed the TouchPoints redemption page, you’ll discover a wide range of options to choose from. We offer a diverse selection of redemption categories, including travel, shopping, dining, entertainment, and more. Take your time to explore the available options and select the one that aligns with your preferences and lifestyle.

Step 3: Selecting your Desired Redemption Option

After browsing through the various redemption categories, it’s time to make a decision. Consider your current needs, aspirations, and interests to choose the most suitable option for you. Whether you prefer a relaxing vacation, a high-end gadget, or a memorable dining experience, our redemption options have got you covered.

Step 4: Placing the Redemption Request

Once you’ve made your selection, proceed to place the redemption request. Ensure that you provide accurate information, such as your contact details and delivery address, to ensure a smooth and hassle-free process. If any additional documentation is required for certain redemptions, please ensure that you have it ready for submission.

Step 5: Confirmation and Tracking

After successfully placing your redemption request, you will receive a confirmation email containing all the necessary details. This email will include information regarding the estimated delivery time for physical items or any other instructions for digital rewards. In case of any delays or concerns, our dedicated customer support team is always available to assist you.

Step 6: Enjoying your Reward

Congratulations! Your redemption request has been processed, and it’s time to enjoy your well-deserved reward. Whether it’s embarking on an unforgettable journey, unwrapping your new gadget, or savoring a delectable meal, the fulfillment of your reward will undoubtedly enhance your overall banking experience.

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Conclusion

At ADCB, we strive to provide you with exceptional rewards and benefits through our TouchPoints program. By following these simple steps outlined in our comprehensive guide, you can easily redeem your accumulated TouchPoints and unlock a world of exciting possibilities. Begin your redemption journey today and make the most out of your banking relationship with ADCB.

Remember, the possibilities are endless with ADCB and our exclusive TouchPoints program. Start exploring and experiencing the rewards you deserve!

How do i Redeem ADCB Touch Points Earned?

Redeeming your TouchPoints is a hassle-free process that offers multiple convenient options. You have the flexibility to instantly redeem your TouchPoints at designated merchant locations by simply presenting your ADCB Credit or Debit Card at the counter. Alternatively, you can also choose to redeem your TouchPoints online through [email protected] Personal Internet Banking or by contacting our 24-hour ADCB Contact Centre at 600 50 2030 if you are the Primary Account holder. These accessible channels ensure that you can easily access and utilize your TouchPoints to enjoy the rewards and benefits you've earned.

How can i Redeem ADCB TouchPoints Online?

To begin the redemption process, navigate to the [email protected] platform. Click on the "Redeem Now" option to proceed. From there, you can choose from a list of available Merchant Partner Outlets. Input the desired voucher amount or quantity as per your preference. Take a moment to review your selection, ensuring its accuracy, and then confirm your redemption. By following these steps, you can easily redeem your rewards and enjoy the benefits they offer.

What can i get from the TouchPoints Earned?

You can click on ADCB Offers to avail them.

What is the minimum TouchPoints before Redeeming?

The minimum TouchPoints needed to acquire the desired voucher will be specified for each corresponding Merchant Partner Outlet.
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